Securus Technologies has been awarded the significant Gold Stevie® Award in the Best Customer Service Training Department category. Securus Technologies received this award at the 11th annual Stevie Awards for Sales & Customer Service.
The award ceremony was attended by over 650 business executives from around the world. The chief executive officer of Securus Technologies was on hand to accept the Gold Award on behalf of the company.
The awards ceremony was held in Las Vegas at Caesar’s Palace. The event was held in February.
77 judges vetted over 2,500 nominees. There was a 10 percent increase in the number of award nominees from 2016.
The judges considered a variety of factors. These included a nominees ability to address issues associated with customer service. In addition, the judges paid attention to the overall impact a company or nominee has in the community.
Securus Technologies garnered high marks for its proactive approach to maintaining an effective customer service system. In addition, Securus Technologies was credited for its role in enhancing overall community safety.
Securus Technologies is a company that operates in the realm of criminal justice technology solutions. This includes products and services for criminal investigation, offender monitoring and public safety. Indeed, Securus Technologies is an industry leader in regard to these areas.
Securus Technologies is based in Dallas, Texas. The company presently serves the needs of over 3,450 public safety, law enforcement and corrections agencies located across North America. The products and services developed and implemented by the company serve over 1.2 million inmates in the United States and Canada.
The Stevie Awards maintain seven different awards programs, including the one through which Securus Technologies received well-deserved recognition. The awards programs extend across 60 nations and overall involve over 10,000 entries or nominees each award season to honor outstanding achievement in the workplace.